Cancellation and Return Conditions
GENERAL:
When you place an order through the website, you are considered to have accepted the pre-information form and the distance sales contract provided to you electronically. Buyers are subject to the provisions of Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts (Official Gazette: 27.11.2014/29188) and other applicable legislation in force regarding the sale and delivery of the product. Shipping costs, which are product shipment expenses, will be paid by the buyers.
NON-PAYMENT OF THE PURCHASED PRODUCT PRICE:
If the buyer does not pay the purchase price or cancels it in the bank records, the seller’s obligation to deliver the product ends.
SHOPPING WITH UNAUTHORIZED USE OF THE CREDIT CARD:
After the product is delivered, if it is determined that the payment made by the buyer’s credit card was misused by unauthorized persons and the price of the product sold is not paid to the seller by the relevant bank or financial institution, the buyer must return the product to the seller at the buyer’s expense within 3 days.
DELIVERY FAILURE DUE TO UNFORESEEN REASONS:
In the event of force majeure situations that the seller cannot foresee, and if the product cannot be delivered on time, the situation will be communicated to the buyer. The buyer can request the cancellation of the order, replacement of the product with a similar one, or postponement of the delivery until the obstacle is removed.
RIGHT OF WITHDRAWAL:
The BUYER may use the right of withdrawal from the contract without any legal or criminal liability, without giving any reason, within 14 (fourteen) days from the delivery date to him/herself or to the person/organization at the address indicated by the BUYER, by informing the SELLER in writing through the contact information below:
RETURN CONDITIONS:
The SELLER is obliged to return the total price and all the documents that put the BUYER under debt to the BUYER within 10 days from the receipt of the withdrawal notice of the SELLER.
DEFAULT AND LEGAL CONSEQUENCES:
In the event that the BUYER goes into default in payments made by credit card, the BUYER agrees, declares, and undertakes that he/she will pay interest within the framework of the credit card agreement with the bank and be liable to the bank. In this case, the relevant bank may apply for legal remedies; the buyer may be liable to pay the expenses of the attorney and the interest.