Privacy and Security Policy
All services and sales provided in our store, CEVIZLI MAHALLESI ZUHAL CADDESI RITIM ISTANBUL A5 BLOK NO 46 E IC KAPI NO 179 MALTEPE ISTANBUL, are owned by HARUN AL MANUAL LABOR and operated by our company.
Our company may collect personal data for various purposes. Below, it is explained how and in what manner the collected personal data are collected and protected.
Certain personal information (such as name, surname, company information, phone number, address, or email addresses) about members is collected by our store as a result of filling out various forms and surveys on our store due to the nature of the business.
Our company may send campaign information, information about new products, and promotional offers to our members at certain times. Members can make choices regarding receiving such information when they become a member, and they can change this choice from the account information section after logging in or by using the notification link in the information they receive.
Personal information sent to our store electronically by our members during the registration process on our store or through email will not be disclosed to third parties outside the purposes and scope defined by the “User Agreement” made with our members.
To identify and resolve problems with the system and to quickly resolve any issues or disputes that may arise regarding the provided service, our company records the IP address of members and uses it. IP addresses can also be used to identify users in a general sense and to collect comprehensive demographic information.
Our company may use the requested information by itself or in cooperation with other individuals to make direct marketing for the purpose of promoting products or services. Personal information may also be used to contact the user when necessary. The information requested by our company or provided by the user or the information related to the transactions made on our store may be used by our company and individuals in cooperation with our company for various statistical evaluations, creating a database, and conducting market research, even outside the purposes and scope defined by the “User Agreement.”
Our company is committed to keeping confidential information strictly private and confidential, considering it an obligation to keep it as a secret, to ensure the confidentiality and to maintain and to prevent unauthorized use or disclosure of all or any part of the confidential information and to take all necessary measures and to show the necessary diligence for this purpose.
Our company prioritizes the security of credit card holders who shop from our e-commerce sites. Your credit card information is never stored in our system in any way.
There are two things you need to pay attention to in order to understand that you are in a secure site when you enter the transaction process. One of them is a key or lock symbol found at the bottom of your browser. This indicates that you are in a secure internet page and all your information is encrypted and protected. This information is only used in accordance with the instructions given during the sales process and the transactions you perform. Information about the credit card used during the shopping is sent to the relevant bank encrypted and queried with 128 bit SSL (Secure Sockets Layer) protocol, independent of our e-commerce sites. When the availability of the card is confirmed, the shopping continues. Since your card information is not visible to us, it is prevented to be captured by third parties under any circumstances.
The reliability of payment/delivery address information of online orders made by credit card is audited by our company against Credit Card Fraud. Therefore, first-time orders placed on our e-commerce sites are subject to confirmation of the accuracy of the financial and address/phone information of the person / institution who placed the order. For this confirmation, the person/institution who placed the order is contacted and the order is verified with the customer or the bank if necessary.
You can only access and change all the information you provide while becoming a member. If you protect your login information securely, it is not possible for others to access and change your information. For this purpose, during the membership process, movement is carried out in the security area with 128 bit SSL. This system is an international encryption standard that cannot be broken.
In e-commerce sites with a call center or customer service service and open address and telephone information, the preference of consumers is increasing. Thus, you can get detailed information about all the issues in your mind, and you can get healthier information about the reliability of the company that provides online shopping service.
Note: We recommend that you pay attention to the presence of the open address and phone in online shopping sites of the company where you want to shop. If you are shopping, note all phone/address information of the store where you purchased the product before you start shopping. If you do not trust, call before shopping and confirm. All information about our company and company location is stated on all online shopping sites of our company.
The identity and credit card information you send to us by mail-order will be stored by our company in accordance with the principle of confidentiality. This information is kept for 60 days for possible objections from the bank with credit card issues and is then destroyed. If any amount is withdrawn from your card other than the mail-order form approved by you, you can naturally object to the bank and prevent the payment of this amount, so it does not pose a risk.
Our store may link to other sites within the website, including the website. Our company is not responsible for the privacy practices and contents of the sites accessed through these links. Advertisements published on our company’s website are distributed to users through our advertising partners. The Privacy Policy Principles in this agreement are only valid for our store, do not include third party websites.
In the limited cases listed below, our company may disclose the user’s information to third parties outside the “Privacy Policy” provisions:
In the e-mails you will send to our Customer Service in connection with any of your orders, please do not write your credit card number or passwords under any circumstances. The information in e-mails can be seen by third parties. Our company cannot guarantee the security of the information transmitted from your e-mails under any circumstances.
Our company can obtain information about the users and the use of the website by using a technical communication file (Cookie). The mentioned technical communication files are small text files that a website sends to the user’s browser to be stored in the main memory. The technical communication file facilitates the use of the Internet by storing status and preferences about a site. The technical communication file helps to obtain statistical information to determine how many people use the site, for what purpose, how many times a person visits the site and how long they stay on the site and dynamically generates advertising and content from user pages specially designed for users. The technical communication file is not designed to receive data or any other personal information from the main memory or e-mail. Most browsers are initially designed to accept the technical communication file, but users can change the settings so that the technical communication file does not receive or provide a warning when the technical communication file is sent.
Our company may change the provisions of this “Privacy Policy” at any time by publishing them on the website, sending electronic mail to users, or publishing them on the website. In the event that the Privacy Policy provisions are changed, they shall become effective on the date of publication.
For any questions or suggestions regarding our privacy policy, you can send an email to manuallaboruniversal@gmail.com or reach us at the following contact information: